Climbo Friday Drop: New Mobile Experience, Agency Webhook & Unbranded Zapier App
Managing client reviews just got easier with Climbo's latest updates. Discover how the redesigned mobile interface, client-facing Zapier integration, and automated agency webhooks can streamline your reputation management workflow and save hours of manual work each week.
Redesigned Mobile Experience
Business owners struggling to monitor their online reputation on the go now have a powerful new tool. Climbo's completely redesigned mobile interface (shown at 0:45 in the video) features a bottom navigation bar with three key sections that make managing reviews effortless from any smartphone.
The home section now displays critical metrics at a glance - average rating, total reviews, private feedback counts, and platform-specific goals. For example, clients can see they need 25 five-star reviews to improve their Facebook rating from 4.5 to 4.6. The right side shows AI-generated sentiment analysis that will soon include competitor benchmarking.
Key improvement: The review feed now resembles a messaging app, making it intuitive to view, reply to, and manage reviews. Clients can filter by unanswered reviews or use advanced filters to quickly find specific feedback.
Unbranded Zapier App for Clients
Many businesses want to automate review requests but lack technical skills to work with APIs. Climbo's new unbranded Zapier app (called "AI Connector") solves this by letting clients create no-code automations through a familiar interface.
Currently offering three actions - add contacts, send campaigns, and send invites - the integration enables powerful workflows. At 4:20 in the video, you'll see how clients can automatically send SMS review requests whenever new rows are added to a Google Sheet, complete with dropdown menus for selecting locations and channels.
Coming soon: An embedded Zapier experience will let clients build automations directly within Climbo's interface, eliminating the need to visit Zapier.com. Agencies will control access to this feature through custom plans.
New Agency Webhook Feature
Agencies wasting time manually onboarding new clients now have an automation solution. The newly added webhook category in the client API documentation (shown at 7:15) sends real-time notifications when new clients sign up.
Currently limited to the "client created" event, the webhook delivers all relevant client data (email, plan ID, business name) to a specified URL. This enables automations like instantly sending welcome emails when a free trial begins or adding new clients to your CRM without manual data entry.
Client API Documentation
Technical clients now have access to comprehensive, unbranded API documentation through their account settings. Each client receives a unique API key (not the agency's key) to authenticate requests for managing their review campaigns.
The documentation covers all available endpoints including get business, add location, create campaign, and send invites. At 3:50 in the video, you can see how clients would insert their API key as a header credential to start automating their review management processes.
Automatic Language Detection
Agencies embedding Climbo demos on their websites can now showcase the platform in each visitor's native language. The embedded client mode automatically detects browser language settings (demonstrated at 9:30 with an Italian example).
This feature is particularly valuable for agencies serving international clients or multiple language markets. Visitors from France see the demo in French, German visitors see it in German, and so on - all without any additional configuration from the agency.
Automated Monthly Reports
Clients often forget to check their monthly sentiment analysis, missing valuable insights. The new optional email notification (mentioned at 2:40) automatically delivers this analysis on the first of each month when the data refreshes.
The email includes the regenerated sentiment summary, lists of what's working well, areas needing improvement, and action plans - giving clients regular, digestible insights without requiring them to log in to the platform.
Coming Soon to Climbo
The Climbo team previewed several exciting features planned for release before Christmas. The agency Zapier app (shown at 6:20) will include triggers like new client notifications and actions to manage client accounts programmatically.
Other anticipated updates include the embedded Zapier experience for clients, competitor analysis in the mobile home section, and expanded webhook events beyond just new client notifications. These additions will further automate reputation management workflows for both agencies and their clients.
Watch the Full Tutorial
See all these new features in action by watching the complete 11-minute walkthrough. At 5:10, you'll get a detailed look at how clients can set up their first Zapier automation to send review requests automatically.
Key Takeaways
Climbo's latest updates significantly enhance both the client experience and agency automation capabilities. The mobile redesign makes reputation management truly on-the-go, while the Zapier integration and webhooks open powerful new automation possibilities.
In summary: Clients get easier mobile management and no-code automation options, while agencies gain tools to automate onboarding and scale their services more efficiently through API and Zapier integrations.
Frequently Asked Questions
Common questions about this topic
Climbo has completely redesigned the mobile interface with a bottom navigation bar featuring three key sections: Home (with statistics and sentiment analysis), Reviews (redesigned like a messaging app), and a quick action button for requesting reviews.
The home section now shows platform-specific goals like needing 25 five-star reviews to improve a Facebook rating from 4.5 to 4.6. The interface is more intuitive with advanced filtering options and easier review management directly from mobile devices.
- Bottom navigation for quick access to key features
- Messaging-style review feed for familiar interaction
- Platform-specific review goals with clear targets
Climbo now offers an unbranded Zapier app called AI Connector that allows clients to automate three key actions: adding contacts, sending campaigns, and sending review invites.
Clients can connect their review management to thousands of other apps, like automatically sending SMS review requests when new rows are added to a Google Sheet. The interface uses simple dropdown menus to select locations and channels, making it accessible without technical skills.
- No-code automation through familiar Zapier interface
- Three initial actions with more coming soon
- Works with thousands of existing Zapier integrations
The new agency webhook allows you to receive notifications when new clients sign up. You'll get all client data (email, plan ID, business name) sent to a custom URL, enabling automations like sending welcome emails when a client starts a free trial.
This is available now in the client API documentation under the webhooks section. Currently it supports the client created event, with more webhook events planned for future releases.
- Real-time notifications for new client signups
- Full client data included in webhook payload
- Enables automated onboarding workflows
When embedding the client demo mode in your website, it now automatically displays in the visitor's browser language. For example, a French visitor would see the demo in French, while an Italian visitor sees it in Italian.
This feature uses the browser's language settings to determine the display language, with no configuration required from the agency. It helps increase conversion by presenting the platform in the visitor's native language.
- Automatic detection based on browser settings
- No additional setup required
- Supports all languages available in Climbo
Climbo plans to release an embedded Zapier experience within the client portal, eliminating the need to visit Zapier.com. They're also working on a competitor analysis section for the mobile home screen.
The team is developing a dedicated Zapier app for agencies with triggers like new client notifications and actions to manage client accounts. These features are expected to launch before Christmas.
- Embedded Zapier builder in client portal
- Competitor benchmarking in mobile app
- Agency-specific Zapier triggers and actions
Each client now has their own API key accessible in their account settings. They can view the unbranded API documentation that explains how to automate processes like creating campaigns, sending invites, and managing locations.
The documentation is hosted on an unbranded domain for white-label use. Clients simply click the API documentation button in their account access section to view all available endpoints and implementation examples.
- Individual API keys for each client
- Comprehensive endpoint documentation
- White-label domain for agency branding
Clients can now opt to receive monthly emails with their AI sentiment analysis. These emails include the regenerated sentiment summary (updated on the first of each month), lists of what's working well, areas needing improvement, and action plans.
The notifications are automatically generated and delivered, requiring no manual effort from clients or agencies. This ensures clients regularly review their reputation insights even if they don't log in to the platform.
- Opt-in monthly reputation reports
- Includes AI-generated insights and action items
- Delivered automatically on the 1st of each month
GrowwStacks specializes in implementing Climbo automations through Zapier and API integrations. We can set up the new webhook notifications, configure the unbranded Zapier app for your clients, and build custom workflows that leverage these new features.
Our team will design, build, and deploy complete automation solutions tailored to your agency's specific needs. We handle the technical implementation so you can focus on growing your business.
- Custom Climbo automation setups
- Zapier configuration for agencies and clients
- Webhook integration with your existing systems
Ready to Automate Your Review Management?
Manual review management costs hours each week and leads to missed opportunities. Let GrowwStacks implement Climbo's new automation features so you can focus on serving clients instead of repetitive tasks.