How to Enable Outbound AI Voice Agent in GoHighLevel (Step-by-Step Guide)
Many businesses struggle with scaling personalized outbound calls. GoHighLevel's new AI voice agent feature automates this process while maintaining compliance. This guide shows exactly how to activate the beta feature and configure it properly.
Enabling the Beta Feature
Before October 30, 2025, GoHighLevel's AI voice agent for outbound calls was in beta testing. To access it, you'll need to manually enable the feature through your agency's Labs settings. This temporary step won't be required once the feature goes live to all users.
Navigate to your agency view in GoHighLevel, then go to Settings > Labs. In the search, type "voice" to find the "Voice AI Outbound Calling" option. Activate this feature and select which sub-accounts should have access.
Important: After October 30, 2025, this step won't be necessary as the feature will be available to all users automatically. However, you'll still need to complete the setup steps below.
Setting Up Your AI Agent
Once the beta features are enabled, you'll need to configure your specific AI voice agent. Go to AI Agents > Voice AI in your sub-account where you enabled the feature. Here you'll find the "Enable Outbound Calls" option.
The system will prompt you to verify your ID before proceeding. This is a compliance requirement for all outbound calling systems. You'll need to provide identification documents that match your account information.
Creating Your Disclaimer
GoHighLevel requires a custom disclaimer explaining that calls are made by an AI. This disclaimer updates across 14 different forms in your account automatically. You'll need to generate this text yourself using ChatGPT or similar tool.
The disclaimer must be in your own language (English if that's your market) and clearly state the artificial nature of the calls. Once pasted into GoHighLevel, click the blue button to run a compatibility check and apply the disclaimer across your system.
Compliance note: Failure to include proper disclosures may violate telemarketing regulations in many jurisdictions. Consult legal counsel ensure your disclaimer meets requirements.
Understanding Call Limits
During beta testing, GoHighLevel imposes strict limits on AI outbound calls to prevent abuse:
- 1 call per minute per location
- Maximum 100 calls per day per location
- Each phone number can be called once daily
- No more than 4 calls to same number in two weeks
These limits help maintain system stability during testing and prevent recipients from receiving excessive calls. The company may adjust these thresholds after beta based on performance data.
Building Your First Workflow
With setup complete, you can create automation workflows that trigger AI outbound calls. In your sub-account's Automation section, create a new workflow starting with trigger like "Contact Tag Added."
Add the "Voice AI Outbound Call" action (marked as beta). Associate it with your configured AI agent and verified phone number. The system will automatically respect all call limits you configured earlier.
Pro tip: Combine AI calls with follow-up SMS or emails in your workflow for a multi-channel outreach strategy that increases engagement rates.
Watch the Full Tutorial
For visual learners, our video tutorial walks through each step of enabling GoHighLevel's AI voice agent, including how to troubleshoot if options aren't appearing as expected (timestamp 2:45).
Key Takeaways
GoHighLevel's AI voice agent for outbound calls represents a significant automation opportunity for businesses needing to scale personalized outreach. While currently in beta with some limitations, the feature shows promise for lead follow-up, appointment reminders, and other communication workflows.
In summary: Enable the beta feature in Labs, verify your ID, create a compliant disclaimer, understand the call limits, and build workflows that trigger calls based on your business needs.
Frequently Asked Questions
Common questions about GoHighLevel's AI voice agent
The beta version allows 1 call per minute per location, with maximums of 100 calls per day per location. Each phone number can be called once daily and no more than 4 times in two weeks.
These limits are place during beta testing to ensure system stability and prevent recipients from receiving excessive calls. They may be adjusted after beta based on performance data.
- Calls made at rate of 1 per minute
- 100 call daily maximum per location
- Strict limits on repeat calls to same number
You must generate a custom disclaimer explaining the AI nature of calls. The disclaimer updates across 14 different forms in your account and must be in your own language.
This is a compliance requirement for AI-powered calling systems. The disclaimer should clearly state that calls are being made by an artificial intelligence system rather than human representative.
- Must be in your market's primary language
- Applies to all outbound AI calls
- Automatically added to multiple forms
GoHighLevel requires ID verification before enabling outbound AI calls. This is a one-time process where you'll need to provide identification documents matching your account details.
The verification process helps prevent abuse of the AI calling system. You may need to submit government-issued ID and proof of business ownership depending on your location.
- One-time verification process
- Documents must match account details
- Required for compliance
The voice outbound call option won't appear in your automation workflows until you activate the beta feature through your agency's Labs settings first.
If you don't see the option in your workflow actions, check that you've properly enabled the beta feature and that you're working in the correct sub-account where it was activated.
- Option won't appear menus
- Must enable in Labs first
- Applies to specific sub-accounts
Yes, you can associate different phone numbers with different AI agents, but each number must be verified separately and follow the same call limits.
This allows you to have distinct calling profiles for different departments or locations, all while maintaining compliance with the system's built-in safeguards.
- Multiple numbers possible
- Each requires separate verification
- Call limits apply per number
GoHighLevel hasn't announced pricing or availability post-beta. During beta, the feature is free to test but may become a paid add-on later.
Based on similar feature rollouts, we expect the pricing to be competitive with other AI calling services while bundled with GoHighLevel's other CRM tools.
- Beta currently free
- Future pricing unannounced
- Likely to remain available
Common triggers include contact tags being added, form submissions, or scheduled times. The system works like other GoHighLevel automations but with voice-specific options.
You can creative with triggers - for example, calling leads who opened an email but didn't respond, or following up with customers after a purchase.
- Tag additions
- Form submissions
- Scheduled times
GrowwStacks helps businesses implement workflows including AI voice integrations. We can configure your GoHighLevel account, set up compliant disclaimers, and design calling sequences that follow regulations while maximizing results.
Our team handles the technical setup so you can focus on conversations that matter. We'll ensure your AI calls sound natural, comply with regulations, and integrate with your existing systems.
- Full setup and configuration
- Compliance assurance
- Workflow design
Ready to Transform Your Outbound Calling With AI?
Manual calling limits how many personalized calls your team can make. Our GoHighLevel experts will configure your AI voice agent and design compliant workflows that scale your outreach.